Use cases
A job you can copy: the steps, the bot, the prompt.
6 setups
The docs update themselves the moment a PR merges
Damon’s Intercom + GitHub bot watches every merged PR, decides whether a help-center article needs updating, then drafts and publishes it. 82 likes / 11.4K views.
Customer Support · ~30 min · Grok · uses Scribe
Support replies already waiting when you sit down
Lenny’s same early-access note: auto-replying to support emails, which he said saves him hours. Drafts in his voice; he stays on the send button.
Customer Support · ~30 min · Grok · uses Lenny
Reply by text, and it works the helpdesk for you
Jesse Hanley’s thread is not a one-liner dump: he already runs a support bot against Bento Chat / helpdesk. It sweeps a few times a day, summarises what is assigned or escalated, and he texts back what to do — then it hits the admin MCP. “This is what I’ve done and it’s fantastic.”
Customer Support · ~30 min · Grok · uses Jesse
One ticket, a root-caused PR, and a reply by morning
Wilson (euboid) built the loop after asking whether Grok Bot could debug tickets, open a PR, and draft a reply. Incoming ticket → agent reads Fern docs, codebase, Axiom logs → bug gets RCA + PR + Linear, feature request hits the board, customer reply is drafted in his voice.
Customer Support · ~30 min · Grok · uses Fixer
An Instagram bug report that routes itself to QA
Dan Peguine's Grok Bot watches his Instagram inbox. A website-bug complaint got routed to a QA bot in the Ship channel (with his engineer bot 'David'); QA tested the funnel, found nothing, and had a Writer bot reply — and a real bug would have become David's fix and a PR.
Customer Support · ~25 min · Grok · uses Support Line
In-policy refunds issued straight through Stripe
Gergely Orosz hooked Grok Bot to customer support email and the Stripe API so routine refunds run as an agentic workflow. 764 likes / 366K views.
Customer Support · ~30 min · Grok · uses Refund